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Terms & Conditions

Terms, Conditions and Regulations

To use the Tallaty site and to your customers and service providers

• These terms and conditions apply to your use of the Site and the electronic application (

• By using Tallaty , you agree to be bound by these Terms and Conditions. If you disagree with the Terms and Conditions, you must not use the Site.

We reserve the right to change the terms and conditions from time to time and you must periodically review these terms and conditions. We do not have to contact you or inform you of any changes to the Terms and Conditions. Your continued use of Tallaty constitutes acceptance of the terms and conditions applicable at the time Your use of the Site and the Application As part of our commitment to make Tallaty a place you would like to visit regularly, we welcome all your comments on any of the policies or rules we list below.


• "You are the version of the addressee" refers to the user of the site Tallaty , and take into account all expressions leading to it.

• "We are the speaker version" means managing the site Tallaty Tallaty and the team etc.

• "Tallaty " refers to the meaning specified above. "User Information" means the personal details you provide to us through the Site "Tallaty " means the users of the Tallaty site, in general and / or individuals "Content" means any reviews, comments, messages, data, information, text, music, sound, image, graphic, video, code or other material transmitted to Or displayed on the Tallaty site directly or through a website and an electronic application to others.

• "Automated processing" means any robot, spider, screen scraper, data collection tools or other tools, routines or automated processes.

 Terms and Conditions

• These Terms and Conditions, which may be modified or modified from time to time, are intended to be used to access the Tallaty site.

• You must be at least 18 years of age.

• Have full legal capacity to contract and deal.

• Any person under the age of 18 who uses the Tallaty website must have the consent of his or her parent or guardian to do so.

• You acknowledge and warrant that you have the right and legal ability to use the Tallaty Website as provided in these Terms and Conditions.

You acknowledge that any use of Tallaty will be as provided in the following conditions:

• Adheres to the specific rules that apply to any promotion in which it participates in any form through the GplArb website.

• You undertake not to do anything that would affect the operation or security of the GplArb site or cause unreasonable inconvenience, abuse or disruption to any of our other users or employees.

• You should not have been a beneficiary of Tallaty services and you have been banned or prevented from using the application or the site.

• You should not be a competitor to Tallaty or offer any product similar to Tallaty .

• The user and the service provider are all applicable laws and regulations within the country where the service is provided.

• You must provide accurate and accurate information to the Tallaty site and you must comply with any notices made by Tallaty regarding the services it provides to ensure that its operations are not obstructed.

• You must not use the Tallaty site services for any inconvenience, inconvenience or inconvenience to any person.

• Maintain all confidential contents and numbers to access your account safely.

• Tallaty has the right to refuse to provide any service without giving you reasons.

• You are not entitled to cancel any service after 3 minutes of confirmation of application from the application or site. If the application is canceled, you must pay a fine of SR 50 for cancellation of the service after request.

• In order to access the Tallaty site, you will need to access the Internet. You are responsible for any connection, service or fee associated with access to the Internet and all necessary equipment to enable you to connect to the Internet (including computer, modem and other devices necessary to access) due to the limited capacity of all servers and their use by many people at the time By itself, you are committed not to use the Tallaty Web Site in any way that would damage or exceed the carrying capacity of our server (s) or any network connected to any of our servers. You must also refrain from using the Tallaty site in any way that may or may not logically interfere with any other party's use of Tallaty in a manner that violates or is likely to violate any applicable and applicable laws, rights or entitlements To any other party in accordance with all applicable laws.

You agree to refrain from the following (whether you personally or through a third party):

1. Use of an automated process to process, monitor, copy, extract any pages on the Tallaty site, or any information, content or data contained in or accessed through the Tallaty site without the prior written consent of us.

2. Use of an automated process to aggregate or merge information, content or data contained in or accessed through the Tallaty Website with information, material or data accessed by, or originating from, a third party.

3. Use any automated process to intervene in or attempt to interfere with the proper functioning of Tallaty .

4. Carry out any action that would impose unreasonably large load or disproportionate to the available infrastructure or Tallaty bandwidth.

5. Reverse engineering, reverse collection, disassembling, or any other work that would detect an exporter code or other formulas or processors in respect of the software used in the infrastructure and operations related to the Tallaty site.

6. Reproduce, reproduce, modify, modify, derive derivative works from, or make public, any part of the content of the Tallaty Website without the prior written consent of us.

Content produced by the user

By submitting any content to Tallaty , you grant us a non-exclusive, free, perpetual, transferable, worldwide, irrevocable and sublicense license to:

Use, reproduce, modify, edit, adapt, translate, distribute, publish, copy, transmit, and transmit in any way and in derivative works to display or perform it to an audience anywhere in the world and through any media, Or to be created in the future.

2. Use the name you provided in association with the content. We also grant you a license to pursue any legal or legal person who violates your rights or rights in this content. You acknowledge and agree that all content provided to Tallaty by you is non-confidential and non-proprietary. You acknowledge all things, execute all documents required to enable us and allow us to take full advantage of the rights granted to us as required

• We are not obligated, and do not require any provision of these terms and conditions in any way, using any content. In addition, if the content is used, we are not required to make any financial obligations to you as a result of this use.

  Websites for others

• You acknowledge and agree that we are not responsible for the availability or content of any third party website and application accessed by Tallaty .

• We do not endorse and may not in any way be responsible for any content, ad, product, or service on or available on third parties' websites. Notwithstanding the applicable laws which can not be excluded, we make no representations, warranties or obligations whatsoever with respect to the quality, accuracy, viability, suitability of the material for its purpose, products and services on or available through third party websites; (B) that the material on or available through third parties' websites does not infringe the intellectual property rights of any person.

• Any transaction between you and third parties from advertisers or merchants located on or through the Tallaty Website, including payment for, delivery, products, services or any terms, conditions, warranties or warranties associated with such transactions, is between you and Advertiser or merchant concerned. Accordingly, we do not accept any liability or liability as a result of loss or damage of any kind arising from such transactions.

Intellectual property

• Copyright and all other intellectual property rights in all materials and content provided as part of the Tallaty site are the property of us or licensors at all times.

• You may use this material or content only as authorized in writing by us or by the licensors.

• You will not act on, facilitate or facilitate the work of others, copy, reproduce, broadcast, distribute, adapt, commercialize, or create works on the content or content.

• If you know of any distribution or commercial exploitation of any kind, you agree to notify us directly.

Liability for information provided by Tallaty 

• Subject to the responsibilities established by law and can not be excluded, neither our directors, employees, agents, or contractors shall be liable to you for any losses, damages, liabilities, claims, or costs (including without limitation) Without limitation legal costs, defense fees or settlement costs) in any way or form, either directly or indirectly, or as a result of or arising from access to the Tallaty site by you, content, site and application Or third party services, in any form, whether in contract, damage (including negligence), or, Law, or otherwise.

• We undertake to strive to inform Tallaty of all reasonable care, except as required by law, we will not be responsible for the quality, accuracy, appropriateness of a specific purpose on the Tallaty site and we do not guarantee that the material contained in Tallaty , Any of the functions contained in the Tallaty site or any of its servers will function without interruption, delay or error, free of viruses or bugs, or in compliance with any other software or material.

• We are responsible for any fraudulent false claims we make, as well as for any death or personal injury caused by our negligence.

• We are not liable to you for any loss or damage you or others may suffer as a result of using or in connection with your use of the Tallaty site.

• We have no responsibility to you or anyone else for any loss resulting from an order that we have no control over. (Including telephone, cable, Internet), illegal access, malicious codes, theft, operating errors, extreme or unusual weather conditions (including floods, Earthquakes or other acts of fate), fire, war, rebellion, terrorist acts, riots, labor disputes, other labor problems, accidents, emergency, delay, overbooking, The death of a ruler, or a government act.


• We care about your privacy and security. Some data is collected for use by Tallaty in order to provide online services provided by Tallaty Tallaty will keep track of your use of Tallaty by using, but not limited to, cookies and other monitoring tools.

• The use of this data is subject to the terms of the Privacy Policy that we apply. Privacy policy is part of these terms and conditions and you should read them in full. If you do not accept the Privacy Policy, you must refrain from using Tallaty .

• We acknowledge our commitment to all privacy protection legislation in force at the time of issue with respect to any personal information about you we have collected. You may be asked to enter information about yourself on different pages on Tallaty . We undertake not to use this information provided to us for any purpose not included in the Privacy Policy, other than the purpose specified by each Site and Application where such information is requested.

• Please use the feedback form on GplArb to inform us of any change in the information you have provided in advance or if you wish to withdraw your consent to our use of the information you provided us for the purposes identified or for any form of advertising communication.


• We pledge our continued commitment through our safety policy to allow reliable use of Tallaty .

• When using the Tallaty site, especially when using any of the interactive areas available on Tallaty , you should always take the following precautions:

• Keep your identity confidential. Do not give your full name, postal address, telephone number, e-mail address, school name, or other information (except those specifically requested by you), through which someone may be able to identify your true identity.

• Do not meet someone you know through the network.

• Do not respond to any messages that are hostile, rude, dishonest, or make you feel uncomfortable in any way.


• We and / or any of our affiliates, employees, directors, employees and / or our affiliates agree and agree immediately and upon demand for all claims, liabilities, losses and costs, including legal fees arising from any breach Or breach of these terms and conditions by you or any other damages arising from your use of Tallaty .


• We reserve the right to immediately terminate your use of Tallaty if you breach the terms of these Terms and Conditions or if we believe on reasonable grounds that you may breach the terms of these Terms and Conditions or if you conduct, we believe that at our sole discretion, .


• If you would like to comment on the Tallaty site, or if you would like to ask any questions, please contact us through the form on Tallaty .

Payment and prices

• Tallaty All prices appear on the site for each product and prices are based on each product before ordering. The price may vary by region, country or service request. There are fixed prices for some products. There are prices depending on the nature of shipment. Prices at any time must be kept abreast.

• If the application is not paid by any means of payment, the service applicant must pay the service value to the service provider in cash upon receipt.

legal responsibility

• Tallaty is not responsible for any damages caused by the use or inability to use electronic means of communication with the website.

• The provider and the service provider are responsible for the quality of the roadside assistance service required from Tallaty .

• Tallaty is not responsible for any error caused by the service provider.

• Any notice to the service provider should be provided in the evaluation of his service to take action against us and the site Tallaty - does not tolerate any conduct or negligence or all of the above from the service provider.

• Applicable law and dispute resolution will be in accordance with the system in the country in which the service was provided.

سياسة الاستبدال والاسترجاع

  • يمكن للعميل استبدال النظارة خلال ٣ أيام من تاريخ استلام النظارة بشرط سلامة النظارة من أي خدش أو ضرر مع إرفاق أصل الفاتورة
  • *ملاحظة: سوف يتم تحميل العميل قيمة العدسات الطبية بعد قصها وتركيبها في حالة الاستبدال أو الترجيع.

  • عدسات الزينة يمكن ترجيعها أو استبدالها بشرط عدم فتح علبة العدسة مع إرفاق أصل الفاتورة.
  • العدسات اللاصقة الطبية لا يمكن استرجاعها او استبدالها مع إرفاق أصل الفاتورة.
  • حتى تتمكن من الإرجاع أو الاستبدال، الرجاء التواصل معنا على البريد الإلكتروني
  • الرجاء العلم بان رسوم الشحن ورسوم الدفع عند الاستلام غير قابلة للاسترداد


(استرداد المبالغ (إذا انطبقت الشروط والأحكام

Tallaty في حال تم اختيار الدفع عند الاستلام، فإن المبلغ يتم حفظه كرصيد عبر حسابكم لدى

أما في حال تم الدفع عن طريق البطاقة الائتمانية فإنه يتم اعادة المبلغ الى بطاقتك

وفى الحالتين يتم اتخاذ الإجراء اللازم بعد التأكد من صحة المنتج مع جميع متعلقاته من قبل فريقنا المختص


عند استلامنا المنتج المسترجع وفحصه، سيصلك بريد الكتروني بتأكيد استلام طلب المنتج الذي ترغب باستبداله. كما سنقوم بإبلاغك بقبول أو رفض طلب الاستبدال

حين يتم قبول طلب الاستبدال للمنتج المسترجع، سنقوم بشحن المنتجات التي تم طلبها كبديل

إذا لم يتم قبول طلب الإرجاع أو الاستبدال فسوف نقوم بإعادة المنتج لك، مع بيان وشرح سبب الرفض 

(تأخر أو ضياع المبلغ المسترد (في حالة حدوث ذلك

في حالة عدم استلامك المبالغ المستردة، نرجو منك التواصل مع مزود خدمة البطاقة الائتمانية الخاصة بك، حيث أن هذه العملية قد تأخذ أحياناً من 10-20 يوم لتظهر الأموال المسترجعة لحسابك

إذا استمرت معك مشكلة عدم استلام الأموال المستردة، رغم اتباعك للخطوات أعلاه، فنرجو منك التواصل معنا عبر

البضائع المخفضة

لا يمكن استعادة مبالغ المنتجات المباعة بسعر مخفض، ولكن يمكن استبدالها بمنتج آخر وذلك خلال 30 يوماً من تاريخ الاستلام


عن طريق سداد أو عن طريق البطاقة الائتمانية (مدى-ماستر كارد -فيزا)


التوصيل يكون عن طريق أحد المندوبين أو عن طريق شركات الشحن لأقرب موقع للعميل. 


يتحمل العميل قيمة الشحن عند طلب النظارة

يمكن للعميل ارجاع النظارة خلال ٢٤ ساعة من تاريخ استلام النظارة بشرط سلامة النظارة من أي خدش أو ضرر مع إرفاق أصل الفاتورة.